This Privacy Policy governs how Shock Shop collects, uses, maintains, and discloses information collected from users (each, a "User") of the Shock Shop website ("Site"). This privacy policy applies to the Site and all products and services offered by Shock Shop.
1. Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the site, place an order, fill out a form, or engage in other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, mailing address, phone number, credit card information, and other details necessary for processing orders or services.
Users may, however, visit our Site anonymously. We will collect personal identification information only if voluntarily submitted. Users can refuse to supply personally identifiable information, but this may prevent them from participating in certain activities on the Site.
2. Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, the type of computer, technical details about Users’ connection to the Site (such as the operating system, Internet service provider, and other similar information). This data is collected to improve the user experience and to analyze traffic.
3. Web Browser Cookies
Our Site may use "cookies" to enhance the User experience. Cookies are stored by the User’s web browser to track information or for record-keeping purposes. Users can set their web browser to refuse cookies or to alert them when cookies are being sent. If cookies are disabled, some parts of the Site may not function properly.
4. How We Use the Information We Collect
Shock Shop collects and uses Users' personal information for the following purposes:
- To Improve Customer Service: Your information helps us respond more effectively to customer service requests and support needs.
- To Personalize User Experience: We may use the information to understand how our Users as a group use the services and resources on the Site.
- To Improve Our Site: We continually strive to enhance our website based on feedback and usage data.
- To Process Transactions: Information provided by Users during the ordering process is used to fulfill orders. We do not share this information with third parties except as needed to provide services.
- To Administer Promotions, Surveys, or Other Site Features: Information may be used to send Users details about promotions, surveys, or other offerings they’ve agreed to receive.
- To Send Periodic Emails: The email address provided will be used to send order updates, respond to inquiries, or provide other relevant information. If Users opt into our mailing list, they will receive promotional emails about Shock Shop’s products, services, and other updates. Unsubscribe instructions are included in each email, or Users can contact us directly.
5. How We Protect Your Information
Shock Shop implements appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. Sensitive data exchanged between the Site and its Users is transmitted via a secure SSL communication channel and encrypted with digital signatures for added protection.
6. Third-Party Websites
Our Site may contain links to other websites that are operated by third parties, such as advertisers, suppliers, or business partners. Shock Shop does not control the content or practices of these external websites and is not responsible for their privacy policies. Browsing and interaction on any third-party website is subject to that website's terms and privacy policies.
7. Compliance with Children's Online Privacy Protection Act (COPPA)
Protecting the privacy of children is important. Shock Shop does not knowingly collect or maintain personal information from users under the age of 13, and our website is not intended to attract children under 13.
8. Changes to This Privacy Policy
Shock Shop reserves the right to update or modify this privacy policy at any time. Any changes will be reflected by updating the "Last Revised" date at the bottom of this page. We encourage Users to review this policy regularly to stay informed about how we are protecting their personal information. Continued use of the Site after any changes will constitute your acceptance of those changes.
9. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this privacy policy. If you do not agree with the terms of this policy, please do not use our Site. Continued use of the Site after any updates or changes to the privacy policy will be deemed as your acceptance of those modifications.
Last Revised: February 5,2025